Privacy Policy
Effective Date: October 19, 2026
At Collectors MD, we recognize that trust, privacy, and confidentiality are essential to our mission. Whether you’re exploring educational resources, participating in community programs, seeking support, or collaborating with our organization, we are committed to treating your personal information with care and respect.
This Privacy Policy explains how Collectors MD LLC (“Collectors MD,” “CMD,” “we,” “us,” or “our”) collects, uses, shares, and protects information obtained through collectorsmd.com, our communications, and our programs and services.
1. Information We Collect
We may collect the following categories of information:
Personal and Contact Information
- Names, email addresses, and contact information voluntarily provided.
- Information submitted through website contact forms, newsletters, and registration forms.
- Information provided through partnership inquiries, volunteer applications, or professional communications.
Program and Community Information
- Information provided when registering for peer-support meetings, educational programs, and community initiatives.
- Communication preferences and program participation details.
- Information voluntarily shared when requesting assistance, resources, or referrals.
Sensitive Personal Information
Because our work addresses compulsive collecting, problematic spending, gambling-adjacent behaviors, and recovery, individuals may voluntarily share sensitive information about their personal experiences, emotional well-being, financial challenges, or behavioral health.
We recognize the particularly sensitive nature of this information and seek to limit its collection, use, and disclosure to purposes reasonably necessary to provide requested support, administer programs, and fulfill our organizational responsibilities.
Website and Technical Information
Depending on the technologies used, our website may collect information such as IP addresses, browser types, device information, pages visited, and general website usage data.
2. How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests for information or support.
- Administer registrations and communicate about meetings, programs, and educational opportunities.
- Distribute newsletters, organizational updates, and event information.
- Coordinate volunteer activities, strategic partnerships, and professional services.
- Provide educational resources and referrals to appropriate support organizations.
- Improve our website, programs, and community resources.
- Maintain the security and integrity of our website and services.
- Fulfill applicable legal and administrative obligations.
We do not sell personal information. We do not use information individuals disclose about addiction, recovery, or behavioral health challenges for targeted advertising.
3. Peer-Support Programs & Confidentiality
Collectors MD facilitates peer-support and educational programs designed to provide welcoming, respectful, and nonjudgmental environments.
We recognize that individuals participating in these programs may share highly personal experiences.
We expect participants to respect one another’s privacy and refrain from sharing identifying information or personal stories outside the group without permission.
However, because peer-support programs involve interactions among participants, Collectors MD cannot guarantee that every participant will maintain confidentiality.
We encourage individuals to share only information they feel comfortable disclosing.
Information shared directly with CMD representatives may be used to respond to requests, coordinate support, or administer programs, subject to this Privacy Policy and applicable law.
4. How We Share Information
We may disclose information in limited circumstances, including:
Service Providers
We may use third-party providers to support website hosting, email communications, registration forms, virtual meetings, analytics, and administrative operations.
These providers may process information on our behalf to deliver their services.
Program Administration and Referrals
When individuals request information about external support services, we may provide resources or facilitate connections to independent organizations.
We seek to obtain appropriate permission before sharing sensitive personal information with an outside referral provider, except where disclosure is otherwise authorized or required by law.
Organizational and Legal Requirements
We may disclose information when required by applicable law, legal process, or other lawful obligations, or when reasonably necessary to protect rights, safety, or security.
We do not sell or rent personal information to third parties for marketing purposes.
5. Collectors MD LLC & The CMD Foundation
Collectors MD LLC and The CMD Foundation share a mission of advancing awareness, education, prevention, support, and recovery resources related to compulsive collecting, problematic spending, and gambling-adjacent behaviors.
The CMD Foundation operates through a fiscal sponsorship arrangement with Legacy Global Programs (LOHAS).
Information submitted in connection with Foundation-supported programming, charitable contributions, or fundraising may be processed by the applicable organizations and service providers involved in administering those activities.
Donations processed through the fiscal sponsor may be subject to the sponsor’s separate privacy practices and policies.
Information is not automatically shared across all organizations or partners solely because they support a common mission.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity, and improve user experience.
Depending on the services enabled, these technologies may collect information about website interactions and device characteristics.
Visitors can manage or restrict cookies through their browser settings. Disabling certain cookies may affect some website functions.
Additional choices may be available through a website cookie-management tool, where provided.
7. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
We recognize the importance of safeguarding information provided by individuals seeking support or discussing personal challenges.
However, no electronic communication or data-storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including administering services, maintaining appropriate records, responding to inquiries, and meeting applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer needed, we seek to delete or appropriately dispose of it in accordance with applicable requirements and operational practices.
9. Your Privacy Choices & Rights
You may contact Collectors MD to:
- Request access to personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Update your communication preferences.
- Withdraw from optional email communications.
You may unsubscribe from promotional or informational emails through the unsubscribe link included in applicable messages.
We will review privacy-related requests in accordance with applicable law and may need to verify your identity before fulfilling certain requests.
To submit a request, email info@collectorsmd.com.
Additional privacy rights may be available depending on your place of residence and applicable law.
10. Children’s Privacy
Collectors MD supports education and prevention initiatives that may address issues affecting young people and families.
Our general website and community support services are not designed to knowingly collect personal information directly from children under 13 without appropriate authorization and safeguards.
If we become aware that we have collected personal information from a child in circumstances requiring parental consent without obtaining that consent, we will take appropriate steps to address the information.
Programs specifically designed for minors may be subject to additional notices, permissions, and privacy safeguards.
11. Third-Party Websites & Services
Our website, communications, and educational resources may include links to external organizations, service providers, social media platforms, and industry partners.
These organizations may maintain independent privacy policies and data-handling practices.
Collectors MD is not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage visitors to review applicable privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our programs, services, technology, organizational operations, or applicable legal requirements.
Updates will be published on this page with a revised effective date.
When appropriate or required by law, we may provide additional notice regarding material changes.
13. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or wish to exercise applicable privacy rights, please contact:
Collectors MD LLC
Website: www.collectorsmd.com
Email: info@collectorsmd.com